After the execution, a result report is sent out to defined receivers. Another option is system monitoring which provides a more. Guided procedures in sap solution manager consist of a set of step and substep procedures with one or more automatic and. The gp runtime tool is used to execute a guided procedure, to check status of execution. Perform the system preparation, infrastructure preparation and basic configuration. User experience monitoringuxmon setup solution manager 7. For more information, refer to the documentation of the guided procedure steps and activities. Guided procedure authoring provides a set of tools such as browser and guided procedure logbook to create guided procedure for activities that are performed. Feb 15, 2016 the new class is a 5 day course with a specific focus on the various elements of the sap solution manager change request management solution and the support standards. Guided procedures for investigating security alerts are executed from the alert inbox. Sap easy access sap solution manager sap easy access sap solution manager bcreate role o assign users favorites sap menu project administration project overview roadmap business blueprint configuration test plan management project analysis system landscape udacumentatian 010 run powered by.
Manual activities contain a documentation what needs to be done and optionally a navigation link to a screen in the managed system, solution manager or an. Sap solman guided procedure authoring in sap solman tutorial. Preparation activities beyond solution documentation. Overview there are activities in the different guided procedures that need to be configured in order to get the incident management scenario correctly configured. Sap certified technology associate sap solution manager. Current version of sap solution manager and release date latest version of sap solution manager is sap solman 7. Guided procedure authoring tools within sap solution manager, the number of guided procedures delivered by the guided procedure framework is increasing quickly, and a tool is required to maintain andor create them.
Sm100 sap solution manager configuration for operations. This is an overview to understand the connectivity between the sap solution manager and the sap support portal. The guided procedure management application in the technical administration work center is the central place to document recurring administrative tasks or alert resolution and troubleshooting guides as guided procedures and to access guided procedure content delivered by sap. Go to file editor configuration editor solution manager connection and provide the required details and test connection. Guided procedure for configuration of sap solution manager. Oct 05, 2015 screenshots are taken from a sap solution manager 7. Establish a connection between the installed systems. For more information about the roles required to createchange, display and execute guided procedures, see the sap solution manager security guide on sap help portal at. You can create guided procedure to support processes which are performed periodically. In the guided procedure browser, the create button opens the create guided procedure wizard, to define basic settings for the guided procedure, before you edit the content. The guided procedure logbook in sap solution manager provides an overview over executed guided procedure instances for selectable time frames. Sap remedied this in subsequent releases by opening up sap solution manager to handle not only sap products, but also integrated systems, partner products, and even non sap software.
They are based on the guided procedures framework gp framework. Guided procedure planning management starting with sap solution manager 7. Updated quick and dirty guide to sap solution manager. Guided procedures in solution manager can be used to achieve following benefits. Guided procedures for technical administration sap. Performing prerequisite checks for configuring sap solution manage. Custom code lifecycle managment in sap solution manager 7. Sap delivers guided procedure templates in sap solution manager for common. It includes configuration of the sap standard delivered charm scenario as well as discussions on how to customize the change request management process according to a customer. Sap solman guided procedure authoring in sap solman.
Business critical processes can be executed with less risk. Establish a connection between eem editor and solution manager. Guided procedure authoring sap solution manager setup. Therefore, its inevitable to have to use crm webui anyway which requires crm background technically and functionally. When you open a guided procedure in gp browser ui or you can select. If activated from a solution manager system, the data will be extracted and collected in an upl cube on the bw of the solution manager for an unlimited history and aggregated weeks and months to support different queries. The rcd application itself is integrated in the sap solution manager administration work center, see application specific guide. Guided procedures are executed in different scopes i. In the technical administration tab, select tile work center and in the new window open the guided procedure management menu select a scope and start the guided procedure browser the application will start, with the selected scope. To display the documentation of a manual activity, in the documentationcolumn, choose display.
Starting the guided procedure catalog with the default filter system scope set to sap solution manager abap system, type set to guide d procedure, application area set to will list all sap predefined delivered via the stcont200 package guided procedures and all custom created guided procedures and will let you administer the selection. Sap solution manager 7 2 mandatory configuration youtube. Please check the note 2737826 for details on how the sap support backbone update affects sap solution manager. Guided procedures can be executed multiple times for systems, hosts or databases. Feb 12, 2015 within sap solution manager, the number of guided procedures delivered by the guided procedure framework is increasing quickly, and a tool is required to maintain andor create them. In the first step you have to enter a unique name for the.
Guided procedure for configuration of sap solution manager solman setup part 1. We differentiate between the gp framework and the gp content. Sap solman guided procedure authoring consists of a set of tools like browser and guided procedure logbook to generate guided procedure for activities that are performed regularly. Mar 18, 2021 download eem editor from service market place as per your solution manager sp level. Sap solman guided procedure authoring consists of a set of tools like browser and guided procedure logbook to generate guided procedure for activities that. It service management is based on the integration of crm itsm processes and sap solution manager. This guide is constantly being improved, please let us know if you have any feedback so that we could make it better.
Monitoring security alerts with sap solution manager layer seven. Dec 11, 2017 customerdefined or predefined sap guided procedures can describe how to analyze and process. The gp content is provided by the individual application running and using the gp framework. Guided procedures provide, for example, the following benefits. Information about scenarios, configurations, implementation, upgrade, maintenance, security, sizing, end user usage, enhancements using support packages or problem analyses with regard sap solution manager. The applications like technical monitoring or guided procedures pull the content from the rcd application. Sap solution manager sp12, sap fiori apps for sap solution manager sp11 and sap focused build and insights 2. With this how to guide, you will get the latest information about custom code lifecycle management regarding the new features in sap solution manager 720 sp06. It can be started either from the entry screen of the guided procedure management application for one system, host or database. In your guided procedure, you can use sap delivered or custom manual or automatic activities. Doc how to configure sap solution manager incident.
Definition of guided procedures guided procedures in sap solution manager consist of a set of step and substep procedures with one or more automatic andor manually performed activities assigned to each step. Guided procedures for configuration of sap solution manager. Service desk is configured to allow g3g to log tickets with sap on. Procedure to process a message process a message for sap solution manager service desk system with sap solution manager incident management work center.
Guided procedures authoring tool sap it service management. Guided procedures gp can run in any application of sap solution manager. For more information about the installation process, see sap. These tasks can be created by planning guided procedures for the managed objects. How to prepare your solution documentation today for sap.
Sap solution manager configuration sap help portal. Sap solution manager at a glance solution manager is mandatory, sap contractually requires usage of this toolset business case. You have user id created in sap solution manager system with proper authorization. When you create a new guided procedure it is in status inactive and version 1. The guided procedure catalog formerly known as the guided procedure browser is the main application provided by sap within the guided procedures context. It consists of two steps, check erroneous bdocsand check qrfc queues. Getting started with usage and procedure logging upl sap. See in bold letters the most important activities for the incident management scenario. User experience monitoringuxmon setup solution manager. This tool is guided procedure authoring it contains the following tools. Take a glimpse about the new features at the associated documentation available on the sap help portal.
Sap solution manager provides a set of standard, predefined itsm functions that can be set up using a guided configuration procedure. Sap solution manager support manual ecolog international. May 08, 2014 within a predefined period a housekeeping job will purge the outdated upl data after 14default days. Connect the managed systems with sap solution manager. Solution manager offers a catalogue of standard guided procedures which. Sap support backbone connectivity troubleshooting in solution manager 7. A guided procedure gp is a set of steps and substeps in an application area. Customerdefined or predefined sap guided procedures can describe how to analyze and process. Sap solman guided procedure authoring tutorialspoint. You can either create a new guided procedure, or copy the content of an existing one and adapt it to your needs, with copy from. Describe the prerequisites for the solution manager configuration and explain the guided procedures for configuration of sap solution manager.
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